InspectMind AI Inc. ("InspectMind," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered construction document review platform (the "Service").
1. Information We Collect
Information You Provide
- Account Information: Name, email address, phone number, company name, and job title when you create an account or sign up for a trial.
- Project Documents: Construction drawings, specifications, submittals, and other documents you upload for review.
- Communications: Information you provide when contacting us for support or feedback.
- Payment Information: Billing details processed securely through our payment providers (we do not store full credit card numbers).
Information Collected Automatically
- Usage Data: Pages visited, features used, time spent on the Service, and interaction patterns.
- Device Information: Browser type, operating system, device type, and IP address.
- Cookies: We use cookies and similar technologies for authentication, preferences, and analytics.
2. How We Use Your Information
We use your information to:
- Provide, maintain, and improve the Service
- Process and analyze your construction documents
- Communicate with you about your account and projects
- Send product updates, security alerts, and support messages
- Respond to your inquiries and provide customer support
- Analyze usage patterns to improve our AI models and user experience
- Comply with legal obligations and protect our rights
3. Data Protection & Security
We implement enterprise-grade security measures to protect your data:
- Infrastructure: All data is stored on Amazon Web Services (AWS) in the US-West-2 region with encryption at rest and in transit.
- Access Controls: We employ the principle of least-privilege access and regularly review permissions.
- Authentication: Multi-factor authentication (MFA) and SSO support available.
- Data Segregation: Strict programmatic controls prevent data crossover between customers.
- Backups: Automated daily backups with 60-day retention and monthly backups with one-year retention.
4. AI & Third-Party Services
Our Service uses AI models from trusted providers (OpenAI, Anthropic, Google) to analyze your documents. Important protections:
- No public or third-party training: Your documents are never used to train public AI models or third-party AI systems. We never share your documents with other customers.
- Our document-processing models: We may use your documents to improve our document-processing models (used to analyze construction documents). This does not use your project content in a way that could identify you or your projects. You may opt out at any time by contacting [email protected].
- Contractual Protections: We have agreements with all AI providers prohibiting use of your content for model training.
- Zero Data Retention: OpenAI and Anthropic operate with us under a Zero Data Retention agreement—your content is not logged, saved, or retained by these providers.
- Google: Prompts may be logged for policy compliance and legal disclosures; data may be transiently stored in Google facilities.
5. Your Rights & Choices
You have the right to:
- Access: Request a copy of your personal data.
- Correction: Update or correct inaccurate information.
- Deletion: Request deletion of your data (you can also delete your account directly in the app).
- Export: Download your data in a portable format.
- Opt-out: Unsubscribe from marketing communications, or opt out of use of your documents for improving our document-processing models (email [email protected]).
To exercise these rights, contact us at [email protected].
6. Contact Us
For privacy-related questions or to exercise your rights, contact us:
